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30 Specialist ServicesProject-specific written terms

Project Terms Information

Website notice: confirm the current project documents before appointment

This page is general information and is not a substitute for the quotation and contract terms issued for a particular project. Before accepting a proposal, check that it identifies the legal entity you are appointing and contains every term you intend to rely upon.

1. Contracting entity and scope

This website is operated by Hampstead Renovations Limited, a private limited company registered in England and Wales under company number 16838595, whose registered office is at Unit 3 Palace Court, 250 Finchley Road, London NW3 6DN. Mayfair Painters & Decorators is a trading name of that company.

The project documents should state the supplier’s legal name and contact details, the property, measured scope, preparation, products, access, protection, waste, programme, exclusions and the evidence required before work starts. Do not rely on a group or trading name where the responsible legal entity is unclear.

2. Price and payment

The accepted proposal should state whether the price is a quotation or estimate, what it includes, VAT treatment, validity period, deposit or staged-payment terms, invoice timing, accepted payment method and any late-payment provision. These terms are project-specific; no fixed payment schedule is promised by this page.

3. Changes and unforeseen conditions

Agree how variations will be described, priced and authorised before additional work proceeds. Existing damp, unstable coatings, concealed defects or restricted access should be recorded when discovered, together with their effect on price and programme.

4. Cancellation and statutory rights

Cancellation, rescheduling, deposits and any cooling-off rights should be stated in the current contract documents and applied in accordance with the circumstances and applicable law. Obtain independent consumer or legal advice if you are unsure about your rights.

5. Insurance, credentials and delivery model

Request current evidence tied to the contracting entity and proposed work. Check insured activities, limits and expiry dates, plus any operative cards, clearances, memberships or approvals required for the property. If employees, subcontractors or specialist suppliers may be used, record their responsibilities and evidence requirements in the accepted terms.

6. Handover and aftercare

The handover record should identify completed work, outstanding items and care information. Any workmanship undertaking must state its giver, start date, duration, covered work, exclusions, reporting process and remedy in the accepted project documents. Product manufacturer terms apply separately where their conditions are met.

7. Questions or concerns

Use the contact and complaints details in your accepted contract. For a general website or pre-contract question, email contact@hampsteadrenovations.co.uk. Reporting an issue should include the project reference, affected area, date noticed and photographs where available.

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