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30 Specialist ServicesProject-specific written terms

Customer Feedback & References

Check Feedback at Its Source

We do not publish anonymous star scores or unattributed review cards here. Assess feedback using a traceable source or a client reference shared with permission.

Use the original source

For a public review, follow the link to the independent platform and check the business identity, review date and complete review history. Do not rely on a copied star score.

Protect client privacy

A private reference should be shared only with the client’s permission. Ask questions relevant to a comparable scope, property and completion date.

Compare the evidence

Use feedback alongside the written specification, current credentials and relevant completed-work evidence. A testimonial is not proof of insurance, qualifications or contractual terms.

Ask for evidence relevant to your project

If a suitable client is willing to act as a reference, ask about a comparable scope: preparation, communication, access, variations, handover and how any concern was addressed. Personal details should not be published or shared without consent.

Property details · Written quote · Current availability

Discuss a Comparable Project

Tell us the property type, surfaces and finish involved so relevant evidence requirements can be discussed with your quote.

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